Resolved -
This issue has been resolved.
Dec 22, 07:17 EST
Identified -
Dear Banner Admin Users,
We have confirmed that the latest Chrome update is currently incompatible with Banner Admin Pages. If your system has been updated to the newest Chrome version, please use Mozilla Firefox as a temporary workaround while our vendor addresses this issue, we are expecting this issue to be fixed within a few business days.
Resolved -
This incident has been resolved. We will continue to monitor the system health. Support can be found by caling 203-392-5123, emailing helpdesk@southernct.edu, or by using our Chatbot at https://helpdesk.southernct.edu.
Dec 11, 08:36 EST
Identified -
The SCSU IT Help Desk is currently experiencing an outage with our Anthology-managed ticketing system, which is impacting our ability to process and respond to work orders. Our team remains available to assist you, and we will continue to receive requests by email at Helpdesk@southernct.edu and by phone at 203-392-5123. Thank you for your patience as our vendor works to resolve this issue.
Dec 10, 09:41 EST